Times Tower - 8th Floor, P.O. Box 48240, Nairobi. +254 715 877 539 +254 715 877 535 kesra@kra.go.ke Monday 8:00am - Friday 5:00pm

The division is tasked with the mandate of quality assurance of KESRA procedures, processes, programmes and functions for compliance to both internal and external standards, legal and Constitutional frameworks.

It assures the management of consistent internal and risk control mechanisms in KESRA operations as well as conducting audits on Quality Management System (QMS) to maintain ISO Certification. Projects of non-academic nature, process enhancements and projects are conceptualized and incubated in the division before implementation.

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