International Program in Organizational Productivity, Performance Management & Analytics

Course duration : 25th Nov – 11th Dec
Location: Blended Course (Physical & Online learning)

Cost:  Kshs. 235,000 locals | USD 2,150 Non-Kenyan Residents (Excluding tax, travel and accommodation costs)

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Program Background

Productivity is the application of resources, skills and time effectively to contribute meaningfully to an
organization’s objectives. For an organization, productivity extends beyond individual efforts. It involves
enhancing teamwork, optimizing processes, creating high-value products or services, refining the business model, and focusing on strategic goals to achieve a more effective and efficient workplace.
For sustainable growth, productivity is an ongoing process, and demands fostering innovation, and
continuously improving processes to maintain a competitive edge.

Why attend this course?

The demand for increased performance levels and productivity output has escalated exponentially for
organization Boards, CEOs, MDs and individual contributing employees. Revenue targets continue to
grow while allocated budgets and resources diminish year on year. This calls for new, modern and sustainable ways of process design re-engineering, strategy & Policy alignment, Staff retraining, metrics identification, adoption of data analytics, live dashboard reporting and monitoring approaches.
The Kenya School of Revenue Administration (KESRA) has designed the international Programme in
Organizational Productivity, Performance Management & Analytics. The course will enable public and private organizations to take charge of their future by optimizing available resources to increase productivity and achieve desired outcomes.

Why attend this course?

  • Aligning strategic, tactical and operational goals and activities on different levels and across functions in an organization.
  • Be able to differentiate between Performance Management & Productivity measurement
  • Analyse the use of performance measurement tools and processes and their impact on the organization’s goals & competitive advantage
  • Evaluate performance measurement and management approaches by different industries
  • Establish a process of determining key metrics for productivity measurement, weights and scoring.

Focus Areas:

• Business Process thinking & analysis
• Corporate Performance, Strategy Design and Policy alignment
• Productivity & Performance measurement tools and systems
• Understanding Metrics types, Purposes and Life-cycle
• Setting baselines, benchmarks and targets (KPIs)
• Data Analysis and dashboard reports
• Monitoring & Evaluation

Course Objectives:

• Learn from and build networks with international performance and productivity experts and faculty
• Interact with like-minded organizations and institutions drawn from across Africa
• Get access to customizable pre and post-training reference materials, templates and resources for adoption
• Get first-hand industry exposure through well-thought-out experiential learning sessions

Target Audience:

  • Performance Management champions (HODs, Managers, section heads)
  • Productivity Measurement champions
  • Finance Budget and Planning Directors and Managers
  • HR Heads & Practitioners
  • Data Analysts & Data Scientists
  • Process Engineers
  • Business Analysts
  • Chief Operation Officers & Managers
  • Strategy leaders & Policy Analysts

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